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Our Policies

  1. Fees for each month are to be paid promptly within 3 days of notification. 

  2. Students are to inform The Upgrade at least 1 month in advance before they decide to withdraw from lessons or suspend lessons for a duration of time. Any paid fees for lessons are unfortunately non-refundable, and students are encouraged to continue attending all paid lessons.

  3. If students are unable to make it for any regular weekly lesson, they can arrange for a separate consultation with the tutor to catch up on what has been covered. 

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